If you have any feedback on how we can make our new website better please do contact us and we would like to hear from you.
Prices and Payment
All prices are in £ sterling.
Night Moth is not registered for VAT.
Delivery charges are not included and subject to every order unless collection has been agreed.
Small order charges apply on orders less than £25.00 excluding delivery charges.
Payment must be made in advance of orders being distributed by agreed payment methods with Night Moth. PayPal, Credit & Debit cards, Bank Transfer and Cheque - dispatched after clearance.
Credit will only be considered after established custom.
the goods shall not pass to the buyer until payment in full has been
Postage is included in the
price you see on the website. We send via standard 2nd class Royal Mail,
unless otherwise requested. For all customers abroad who would like to
purchase our greeting cards or place a large order please contact us by
e-mail as there may be an additional postage charge - if there is we
will only charge you what it costs us! We aim to dispatch within 2-7 days, but please allow up to 30 days. To help the environment we recycle packaging as much as possible without compromising the presentation of the product and send packaging that can also be used again by our customers.
Delivery charges apply to all orders unless prior agreement for collection has been agreed. Charges are set at
RETURNS: Please check your items upon receipt of delivery and inform us within 14 days if you wish to make a return. If you are really unhappy with your purchase we will exchange it for an alternative item. If it is faulty you may return it for a refund or an exchange. Any postage costs you incur due to the inconvenience will be refunded to you. Correspondence in writing please.
Exchanges and refunds can ONLY be accepted if the item is returned in the same condition it was posted in.
CANCELLATION: If you would like to cancel a confirmed order, there will be a percentage charge of 10% of the value of the order for inconvenience.
NB. All of the above terms and conditions only relate to orders confirmed by us in writing.
I only require a minimum amount of information in order to process your payments and deliver your order. I will not pass on or sell this information to any Third Parties. All credit/debit card information for online orders is run through PayPal, which is an encrypted authorisation service.
From time to time we may e-mail or post out our special offers or advise you of new additions to the Night Moth product range. If you do not wish to receive such mailings please send an e-mail firstname.lastname@example.org and you will be removed from the mailing list.
Links to other websites:
Our website may contain links to other websites of interest (for example other suppliers of alternative clothing). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question
We will guarantee not to compromise your privacy. If you have any queries please contact us using our details above.
Any complaints regarding the goods or services supplied should be made to:
Our normal office hours are 9:30am - 5.00pm Monday - Friday.
Thank you for your interest in Night Moth products.
All correspondence and returns to: Ean Dawbarn, 10 Larkspur Grove, Harrogate, North Yorkshire, HG3 2YA, UK. Tel: + 44 (0)7400 637269 e-mail: email@example.com