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Prices and PaymentAll prices are in £ sterling and we are not registered for VAT. Delivery charges are included in the prices quoted. Customers shopping on our site will have the option of paying by most of the major credit/debit cards or PayPal once they proceed to the check out. or we also accept UK cheques. We can also accept payment via Bank Transfer (ask for details) or we also accept UK cheques, made payable to “Wormhole Ltd”. Title / Property in the goods shall not pass to the buyer until payment in full has been made.DeliveryPostage is included in the price you see on the website. We send via standard 2nd class Royal Mail, unless otherwise requested. For all customers abroad who would like to purchase our greeting cards or place a large order please contact us by e-mail as there may be an additional postage charge - if there is we will only charge you what it costs us!To help the environment we recycle packaging as much as possible without compromising the presentation of the product and send packaging that can also be used again by our customers.Delivery CostsThe delivery costs are icluded in the price for Second Class standard mail. If it is urgent there is an Express Delivery option at the checkout f/p>PurchasingAll items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.SIZESGothic and Alternative Footwear sizing explained
 Sizes for our gothic and alternative clothingGothic and Alternative Clothing - sizes explainedWomens fitted T-shirt: small: 32/34", medium: 34/37", large: 37/40", x-large 40"-43" .Womens fitted long sleeve t-shirt: small: 32", medium: 34", large: 36", x-large 38" .Male t-shirt: small: 34"-36",medium: 38-40", large: 42-44", x-large: 46-48", 2x-large 50"-52".Male long sleeve t-shirt: small: 34"-36", medium: 38-40", large: 42-44", x-large" 46-48"Unisex Hoody: medium: 38-40", large: 42-44", x-large" 46-48"Gothic Long Sleeve Shirts womens fitted: Small: womens UK size 10, FR/ES size 38, DE size 36, IT size 42, Medium: womens UK size 12, FR/ES size 40, DE size 38, IT size 44, Large: womens UK size 14, FR/ES size 42, DE size 40, IT size 46, X-large: womens UK size 16, FR/ES size 44, DE size 42, IT size 48, XX-large: womens UK size 18, FR/ES size 46, DE size 44, IT size 50, Gothic Long Sleeve Shirts mens: x-small: mens neck size 14 1/2", small: mens neck size 15, medium: mens neck size 16" Trousers: 32" leg, preshrunk 100% cotton or polycotton.CLEANING: We recommend that our garments are washed at 40°C max. with similar coloured garments - inside out. Ethics of our gothic jewelryOur gothic gifts encompass some tenuous and delicate areas, let us make it clear than our gothic jewelry pendant contain only insects and animals that have been found or donated by friends and family, they are not farmed or hunted.DELIVERY: Despatch time for items in stock: 2-3 days, after your payment has cleared for first time orders. However, depending on our level of stocks it may take up to 28 days. Standard Royal Mail 2nd class unless otherwise requested. RETURNS: Please check your items upon receipt of delivery and inform us within 14 days if you wish to make a return. If you are really unhappy with your purchase we will exchange it for an alternative item. If it is faulty you may return it for a refund or an exchange. Any postage costs you incur due to the inconvenience will be refunded to you. Correspondence in writing please. Exchanges and refunds can ONLY be accepted if the item has not been used/worn/soiled/damaged and is returned to us in the same condition it was posted to you in. Size exchanges for New Rock footwear are permitted at a small charge. Defective footwear must be reported within 2 days of receipt of your order (no exchanges possible for Demonia, Pleaser, Lucious and Fantasma products - sorry!) We cannot accept returns for any "personal / intimate" items of clothing. We will refund postage only up to 1st class Royal Mail rates. Unfortunately we cannot refund any international sales but we can offer an exchange. CANCELLATION: If you would like to cancel a confirmed order with us there will be a percentage charge of 10% of the value of the order for our inconvenience. NB. All of the above terms and conditions only relate to orders confirmed by us in writing. COPYRIGHT This website and its content is copyright of Wormhole Ltd © 2003. All rights reserved, no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form by any electric, mechanical, photocopying, recording or otherwise without prior written permission from Wormhole Ltd. PRIVACY POLICY We only require a minimum amount of information from you in order to process your payments and deliver your order. We will not pass on or sell this information to any Third Parties. All credit/debit card information for online orders is run through PayPal, which is an encrypted authorisation service. From time to time we may e-mail or post out our special offers or advise you of new additions to our product range. If you do not wish to receive such mailings please send us an e-mail at wormhole@homecall.co.uk and we will take you off our mailing list. Links to other websites: Our website may contain links to other websites of interest (for example other suppliers of alternative clothing). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question We will guarantee not to compromise your privacy. If you have any queries please contact us using our details above. Customer Service Any complaints regarding the goods or services supplied should be made to: Our normal office hours are 9am - 5.30pm Monday - Friday, 9am - 1.00pm Saturday. We thank you for your order and interest in our products. Thank you. Wormhole Ltd. All correspondence and deliveries to: Wormhole Ltd., 11 Beckwith Avenue, Harrogate, HG2 0BW, UK. telephone/fax: + 44 (0)1423 527909 e-mail: info@nightmoth.co.uk |
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We design and print all of the clothing, cards and record bags, and we make all of the jewelry and Devolution® bags.
therefore they may not be reproduced or transmitted in any way shape or form without our prior consent. Thank you!
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